privacy policy

(Last Updated: August 29, 2006)

corporate privacy policy
Parx Racing and all of our subsidiaries and affiliates are committed to providing outstanding products and services to our customers and visitors. We value you as a customer and respect your personal privacy. In the course of providing services to you, we obtain personal information about you that you may consider confidential. This information may be contained in various places and sources — applications and other forms that you submit to us, information that is obtained from our affiliates or third parties or data that is gathered from your gaming activity with us. This notice is intended to explain our policies for collecting, using and disseminating this information to others.

our privacy guidelines

  1. We protect all nonpublic personal information that we collect about our customers.
  2. We protect this information by using various types of safeguards, including electronic and organizational safeguards.
  3. We require any person or organization providing products or services to customers on our behalf to protect the confidentiality of this information by including appropriate provisions in our contracts with them.

Our former customers are given the same protections that we provide to our current customers concerning the use and sharing of their information. In addition, we permit only authorized employees, who are trained in the proper handling of this information, to have access to it.

information we may collect
Parx Racing does not collect personally identifiable information about our guests and visitors except when such information is provided on a voluntary basis. This personal information may be received during registrations, applications, information requests, online purchases, online surveys, reservations, RSVP's, and with respect to promotions from marketing or strategic partners.

We collect and use such information to run our business properly and to provide you with the services you request. We may collect and maintain several types of information needed for these purposes, such as:

  1. Information on applications, surveys, contests or financial services forms, including identifying information such as name, address, telephone number, e-mail address and Social Security number.
  2. Information we receive from third parties about your credit history, such as credit bureaus.
  3. Information about transactions you engage in with us and our affiliated companies.

Parx Racing may use such information in order to contact account holders regarding account status, changes to the account agreement, promotions and special offers and other matters relevant to the services that we provide or the information that we collect.

Information Disclosure
We share the information we collect about our customers with credit bureaus, collection agencies, and other third parties (excluding affiliated companies) only as permitted by law. If you are a participant in our Players Club Program, we may share certain information about you with other businesses with which we contract. These other businesses may contact you as part of a joint marketing or promotional program (Marketing Partners). These businesses may include banks, insurance companies, airlines and car rental agencies. The information we share with them such as your name, address, and telephone number is gathered solely from your participation in the Players Club Program.

Your Choice to Share Information
If you prefer that we not share your personal information with Marketing Partners, please follow the instructions provided on this page.

When We Will Notify You
So long as you are a current customer of ours, we will inform you of our Privacy Policy at least once each year. If you no longer have a customer relationship with us, which means that you have not used your Player Club card or conducted any other business with us in the past 24 months, you will not receive annual notices from us in the future. We will, however, continue to protect your nonpublic information through our privacy policy.

Changes in Privacy Policy
If we decide that we need to make any material changes to this policy, we will provide our current customers with revised notices that describe our new Policy and any new procedures that apply to them.

If you prefer that we not share your nonpublic information with our Marketing Partners as defined above, you may notify us in one of the following ways:

  1. Follow the instructions on our Opt Out page

Online Privacy Policy
(Last Updated: August 29, 2006) Welcome to the Parx Racing web site. Parx Racing has developed this privacy statement in order to demonstrate our commitment to privacy for our website users.

Information We May Collect
All personal data that you send to Parx Racing will be protected by Secure Socket Layer (SSL), which is a technology that encrypts information during transmission.

We automatically track and collect the following information when you visit our Site:

  1. IP address
  2. Domain server
  3. Type of computer
  4. Type of Web browser

This is anonymous information that does not identify you personally, but is helpful for marketing purposes.

Parx Racing does not collect personally identifiable information about our guests and visitors except when such information is provided on a voluntary basis. We collect and use such information to run our business properly and to provide you with the financial services you request. We may collect and maintain several types of information needed for these purposes, some of which is described below.

Customer information is collected when a customer conducts a transaction on line on the Site. The types of information we collect can include: Players Club number, date of birth, first name, last name, address, phone, email address, credit card number (for those booking a reservation only), and social security number (for those submitting applications for employment only). Also, if you enter a contest, information is collected to qualify your entry, verify your identity and to contact you regarding the contest or prize awards.

Information Disclosure
We share the information we collect about our customers with credit bureaus, collection agencies, and other non-affiliated third parties only as permitted by law.

If you are a participant in our Players Club Program, we may share certain information about you with other businesses with which we contract. These other businesses may contact you as part of a joint marketing or promotional program (Marketing Partners). These businesses may include banks, insurance companies, airlines and car rental agencies. The information we share with them such as your name, address, and telephone number is gathered solely from your participation in the Players Club Program. In addition, we may also share information we receive from you with our affiliates.

Changes in Privacy Policy
If we decide that we need to make any material changes to this policy, any such changes will be posted on this page and we will inform Site users by adding a notice to the Site home page.

Information We May Share
We may also share your information when we have a good faith belief that such action is necessary to

  1. Comply with applicable legal requirements
  2. Protect and defend the rights or property of Parx Racing
  3. Protect the interests of users of this Site

Parx Racing may provide certain information collected from and relating to you to third persons such as advertisers.

Email Privacy
If you prefer not to receive further emails from Parx Racing, you may click here to opt out or click on the "unsubscribe" link found on the bottom of all of our email communications.

External Links
Links to other websites included on this Site are not intended to:

  1. Expressly or impliedly endorse the materials disseminated at those websites
  2. Expressly or impliedly mean that the publisher of that site endorses any of the materials at this Site

Links to other websites are provided only as a convenience to Parx Racing users. Parx Racing is not responsible for the content, validity, privacy policies or reliability of any website linked to this Site.

User Ability to Access, Update And Correct Personal Information
You may review and update your profile online once you sign in with your Players Club number.

Cookie Policy
We use cookies to help us to access your account information (stored on our computers) in order to keep track of your Player Club activity and to deliver to you better service. "Cookies" are text files that store very small bits of information that help to identify you when you interact with a website. Parx Racing tracks when you sign in and erases the information when you sign out. Parx Racing reserves the right to extend the use of cookies but only with our strategic partners. Other third parties may be able to see information outside of Parx Racing's control. Parx Racing assumes no legal responsibility for such use. To learn more specifics about how cookies work, please refer to the help section of your web browser.

Over 18 Policy
Persons under the age of eighteen (18) are not permitted to loiter on any of our casino properties. Pennsylvania law prohibits persons under 21 years of age from participating in casino gaming; however persons 18 years of age or older are permitted to participate in pari-mutuel racing wagering. Any offers we make or any contests we conduct, unless otherwise noted, are not open to persons younger than 18 years of age. Persons younger than 18 years of age are not allowed to use our site, accept offers, or win contests, and we do not knowingly collect information from such persons. We reserve the right to verify age at any time for any reason and may reject a person who does not have valid age identification from participating on any part of this Site.

Privacy Complaints
We take our users' privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your personal information, e-mail us at legal@parxcasino.com or fill out a Privacy Complaint form and mail it to the following address:

Parx Racing
Privacy Officer/Customer Information
Legal Department
Two Greenwood Square
3331 Street Road
Bensalem, PA 19020

E-mail
In your correspondence please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly. If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed, you should call our main telephone number and request to speak to a representative of the Law Department.

Contacting Our Website
Should you have additional questions, comments or concerns, please contact us by visiting the Contact Us section of the site or by writing us at:

Parx Racing
Attention: Player Services
3001 Street Road
Bensalem, Pennsylvania 19020